FAQ's

Will your deep home cleaning team move out bed or any other heavy furniture from rooms?

No, our professional home cleaners will not move out bed or any other heavy furniture from rooms. However, our deep home cleaning team will move movable items which are easy to lift and carry. Also, if you move the heavy furniture, our home cleaning service team will do the deep cleaning of that area.

Does full apartment home cleaning services include cleaning of upholstery like sofa cleaning, carpet cleaning, mattress cleaning, curtains cleaning, etc.?

VolksHelp deep home cleaning services do not include professional cleaning services of sofa cleaning, carpet cleaning, mattress cleaning, curtains cleaning. It includes bedroom cleaning, kitchen cleaning, living room cleaning, washroom cleaning etc. as mentioned in the service description. However, on requirement and request basis, our professional home cleaners can provide the complete deep cleaning of sofa, carpet, mattress, curtains etc. at additional cost.

Will your house cleaning team wash the walls too?

VolksHelp deep home cleaning service only includes dry dusting of the walls. If our home cleaners wash the walls, it can damage paint of the walls.

Will your professional home cleaners clean wardrobes, shelves from inside too?

Yes, our home cleaning service cover each and every area and corner of your house including wardrobes and shelves. However, to provide best quality deep cleaning service and ensure safety of your belongings, you have to remove all physical items from the wardrobes and shelves and the rest will be taken care by our trained and verified home cleaner team.

Which chemicals are used for deep house cleaning?

We follow industry best practises and use Taski or Diversey chemicals for professional home cleaning services.

How long will the home cleaning service take?

Duration of the deep house cleaning service depends on the size of the apartment and the type of house cleaning service opted, for e.g., kitchen cleaning service, sofa cleaning service, full apartment cleaning service, carpet cleaning service etc.. Generally our home cleaners team takes around 4-6 hours to provide a professional home cleaning service in a 2 BHK apartment thoroughly.

What are the requirements from our side to provide quality and professional home cleaning??

To provide professional home cleaning service, our home cleaners team need electricity connection, water supply and ladder in some cases to reach the inaccessible corners and heights during the deep home cleaning process.

How do I reach out to you when there is a service related issue/query?

For any service support, you can reach out to us at connect@volkshelp.com or call at 9555-210-110.

When do I receive the expert’s details after booking the task?

You will receive the expert’s details immediately on your registered mobile number.

What are the modes of payment after service completion?

You can pay online or by cash. You can pay through Debit & Credit Cards, PayTM & Net Banking. A payment link will be sent to your registered Email ID & registered mobile number, post completion of the service. You also have an option to pay online via the Quick Pay on our Website.


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