FAQ's

Will your team move out my bed or any other heavy furniture from rooms?

No. Only movable items will be moved.

Does it include cleaning of upholstery like sofa, carpet, mattress, curtains, etc.?

No. It will cost extra.

Will your team wash the walls too?

No, only dry dusting will be there. Washing can damage paint of the walls.

Will your team clean wardrobes, shelves from inside too?

Yes, but you have to remove all physical items from there.

Which chemicals do your team use?

Taski or Diversey

How long will the cleaning take?

Duration of the service depends on the size of the apartment. Generally our team takes around 4-6 hours to clean a 2 BHK apartment thoroughly.

What are the requirements from our side?

Electricity Connection, Water Connection and Ladder

How do I reach out to you when there is a service related issue/query?

For any service support, you can reach out to us at connect@volkshelp.com or call at 82-87-900-800.

When do I receive the expert’s details after booking the task?

You will receive the expert’s details immediately on your registered mobile number.

What are the modes of payment after service completion?

You can pay online or by cash. You can pay through Debit & Credit Cards, PayTM & Net Banking. A payment link will be sent to your registered Email ID & registered mobile number, post completion of the service. You also have an option to pay online via the Quick Pay on our Website.


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